Refund and Return Policy for Quantumalipc

Effective Date: January 7, 2025

At Quantumalipc, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process. Please read our policy carefully to understand the conditions for returns and refunds.

Address:
212 5th St NE, Grand Meadow, Minnesota (MN)
Phone Number: (507) 754-5046
Email: info@quantumalipc.com
Website: https://quantumalipc.com

1. Returns

We accept returns for most products within 30 days of the original purchase date, provided the following conditions are met:

  • The product is unused and in its original condition, with no signs of wear or damage.
  • The product is in its original packaging, including all accessories, manuals, and tags.
  • You must submit a return request within 30 days of receiving your order.

To initiate a return, please contact us at info@quantumalipc.com or call our customer service team at (507) 754-5046. We will guide you through the return process and provide instructions on how to return the item.

Important Notes:

  • Customers are responsible for return shipping costs unless the item is defective or there was an error in processing the order.
  • Returns must be sent to the address provided by our customer service team.

2. Refunds

Once we receive your returned item and inspect it, we will process your refund. If your return is approved, we will issue a refund to your original method of payment. Please note the following:

  • Refunds typically take 7-10 business days to appear in your account, depending on your payment provider.
  • Shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong item, damaged goods, etc.).

If your return does not meet the criteria stated above, we reserve the right to deny a refund.

3. Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at info@quantumalipc.com or call (507) 754-5046. We will assist you with returning the item and issue a full refund or send a replacement depending on your preference and stock availability.

4. Non-Returnable Items

The following items are non-returnable and are not eligible for a refund:

  • Personalized or custom-made products.
  • Gift cards.
  • Items marked as “final sale” on our website.

5. Exchanges

We currently do not offer direct exchanges. If you would like to exchange an item, you must return the original item for a refund and place a new order for the replacement.

6. How to Return an Item

To return an item, please follow these steps:

  1. Contact our customer service team at info@quantumalipc.com or (507) 754-5046 to initiate your return request.
  2. Receive return instructions from our team and ship the item back to the provided return address.
  3. Ensure that the item is securely packed to avoid damage during transit.
  4. Once the returned item is received and inspected, we will process your refund.

7. Contact Us

If you have any questions or need assistance with a return or refund, our customer service team is here to help. You can contact us by:

For more information, visit our website: https://quantumalipc.com.

Thank you for choosing Quantumalipc! We value your satisfaction and are committed to providing you with an excellent shopping experience.

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